AI-driven operations · built for professional services

The AI Chief Operating Officer for growing firms.

US unifies process workflows, resource allocation, and KPI tracking into one AI-driven platform — so your team ships on time and on margin, without hiring a full-time COO.

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operations · live
AI COO active
+8%

96%

On-time delivery

+5%

78%

Utilization

+12%

42%

Gross margin

Active workflows

auto-orchestrated
Client onboarding92%
Q3 delivery — Northwind68%
Resource rebalancing45%

Capacity

AV
82%
MK
61%
SR
94%
DJ
47%

Copilot

Sena is at 94% capacity. Reassign 2 Northwind tasks to Dev to protect the deadline and lift margin ~3%.

ApplyWhy?

Operations teams at growing firms run on US

Northwind StudioMeridian PartnersLumen & Co.Atlas CollectiveFieldnote AgencyBrightpath ConsultingCardinal WorksVantage LabsNorthwind StudioMeridian PartnersLumen & Co.Atlas CollectiveFieldnote AgencyBrightpath ConsultingCardinal WorksVantage Labs

The operations gap

Growth breaks operations long before you can afford a COO.

Generic tools track tasks but leave the real operational work to you — juggling capacity in spreadsheets, chasing status, and finding margin leaks after they've already cost you.

$180k+

Cost of a full-time COO

Out of reach for most SMBs and scale-ups — yet the operational load doesn't wait for the headcount.

18 hrs

Lost to coordination weekly

Manual status-chasing, staffing, and reporting quietly eat a leader's most valuable time.

1 in 3

Projects slip on margin

Without live signals, over-allocation and scope creep surface only after the damage is done.

What US does

An operating system, not another task list.

We built US around the gaps Asana Intelligence, Notion AI, and Monday.com leave open — the operational work that happens between the tasks.

Autonomous Workflow Engine

US doesn't just hold task lists — it runs your process playbooks end to end, kicking off the next step, assigning owners, and clearing blockers automatically.

vs. static boards

Smart Resource Allocation

Staff every project by skills, live capacity, and margin. US rebalances your team before anyone burns out or a deadline slips — something generic PM tools never touch.

capacity + margin aware

Live KPI Command Center

Utilization, on-time delivery, and gross margin tracked automatically. No dashboards to wire, no spreadsheets to maintain — the numbers stay current on their own.

zero setup

Vertical Ops Playbook

Purpose-built for professional services. Onboarding, delivery, billing, and utilization workflows ship pre-configured with industry benchmarks baked in.

industry-native

Decision Copilot

Ask anything about your operations and get COO-grade recommendations — with the reasoning behind them, not just a chatbot summary of your tasks.

explains the why

Early-Warning Signals

US watches for at-risk projects, margin leaks, and overloaded people, then flags them days before they'd surface in a status meeting.

proactive, not reactive

How it works

From chaos to a calm operation in three steps.

01

Connect

Link the tools you already use — your task tracker, calendar, and time or billing data. US maps your operation in minutes, no rip-and-replace.

02

Calibrate

Tell US your delivery model, roles, and margin targets. It calibrates the playbook to how your firm actually works and sets your baseline KPIs.

03

Operate

US runs workflows, allocates people, and tracks KPIs on autopilot — surfacing decisions for you and quietly handling the rest.

0%

faster delivery cycles

0h

of ops work saved weekly

0%

average margin lift

0

platform, zero COO hire

Why teams switch

Generic PM tools stop where operations begin.

CapabilityGeneric PMUS logo US
Task lists & boards
Runs your process playbook autonomously
Capacity- & margin-aware staffing
Operational KPIs tracked automatically
COO-grade recommendations with reasoning
Pre-built for professional services
One flat price, unlimited seats

Social proof

Operations leaders who stopped guessing.

4.9/5 average from early-access teams
US caught a margin leak on our biggest retainer three weeks before we would have. It genuinely does the operational thinking we were about to hire for.
PRPriya RamanManaging Director, Northwind Studio
We run 40 concurrent projects with no ops manager. US staffs them by capacity and flags risk before standup — it replaced a spreadsheet I dreaded every Monday.
DODaniel OkaforFounder, Fieldnote Agency
The playbook was live in a day and already knew our industry benchmarks. It feels less like software and more like a COO that never sleeps.
EVElena VasquezCOO-turned-advisor, Meridian Partners

Testimonials shown are illustrative examples for this preview.

Pricing

A fraction of a fractional COO.

One flat price per company. Unlimited seats, the full platform, no per-user math.

Company planUnlimited seats
$299/ month

per company · billed monthly · cancel anytime

  • Unlimited team members & projects
  • Autonomous Workflow Engine
  • Smart resource allocation
  • Live KPI command center
  • Decision Copilot & early-warning signals
  • Professional-services ops playbook
  • Priority onboarding in under a day
  • Encrypted, isolated workspace
Get started

14-day money-back guarantee · no setup fees

Give your firm a COO. Skip the hire.

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FAQ

Questions, answered.

It replaces the operational glue you build on top of one. Tools like Asana, Notion, or Monday.com give you task lists and boards; US runs the playbook on top — allocating people by capacity and margin, tracking operational KPIs automatically, and flagging risk before it hits delivery. Most teams keep their favorite task tool and let US operate the business.

US handles the repeatable operational work a COO oversees — standardizing workflows, staffing projects, watching utilization and margin, and surfacing decisions with the reasoning behind them. Leaders stay in control and make the calls; US removes the 18+ hours a week of manual coordination that usually justifies a full-time executive hire.

We're focused on one vertical and its operations playbook: professional services firms — agencies, studios, and consultancies from roughly 10 to 250 people. Because we go deep on one industry instead of staying generic, the workflows, KPIs, and benchmarks work out of the box.

Most teams are operational within a day. You connect your existing tools, US calibrates to your delivery model and margins, and it starts running your first workflows the same week. There's no six-week implementation project.

One simple price: $299/month per company, with unlimited seats. No per-seat math, no surprise tiers. It's deliberately priced as a fraction of a fractional COO so growing SMBs and scale-ups can justify it from day one.

Yes. Your data is encrypted in transit and at rest, isolated per company, and never used to train shared models. You can export or delete your workspace at any time.